Delivery terms

Dear Customer! You can choose between the following delivery methods:

1. Through Itella SmartPOST or Omniva parcel terminals within Estonia (2 working days) - € 3.50 
2. Would like to come pick up package from Potsku office. NB! By prior agreement (12:00-14:00) - free of charge.
3. Through Itella SmartPOST parcel terminals within Finland (3 - 5 working days) - € 10.00
4. Through Omniva parcel terminals within Latvia and Lithuania (3-5 working days) - € 6.50

Orders above 45€ will be sent free of charge to selected Latvia, Lithuania and Finland parcel terminals.

In cooperation with Itella SmartPOST and Omniva, you can order the goods at selected parcel terminals. In order to complete the order, please select the nearest or preferred terminal for package delivery.
The package will arrive within Estonia in 2 business days and to Finland, Latvia and Lithuani 3 - 5 business days after the order has been paid. 
As soon as the goods arrive at the destination terminal, you will receive an SMS with all the necessary information for pick-up. To receive the package, all you need to do is enter the code sent to you via SMS into the screen on the parcel terminal – after that, the locker door will open and the package is yours!
The package will be kept in the parcel terminal for 7 days after the package has been entered by Potsku. After 7 days the package will be returned to us. If the package is returned to us for the above reason, you will have to reimburse the postage to get the package.

Important information!
Potsku OÜ is responsible for the ordered and purchased goods during transportation. When the item is received from the parcel terminal, the risk of damage to and/or disappearance of the goods goes to the customer. If the customer has marked a third party (for example a gift recipient) as the recipient of the goods, it confirms with order confirmation that the third party will be responsible for the acceptance of the goods and liability for the risk of accidental damage and/or destruction from the time the goods are received from the parcel terminal.
Potsku OÜ can not recall orders after the goods have been shipped (i.e. if the goods have been shipped to the customer, the delivery cost will be charged from the customer and in case of non-acceptance of the goods, the customer has a 14-day return right).

Your order must arrive in Estonia within 2 - 5 business and in Findland, Latvia and Lithuania 3 - 5 days after the payment of the purchase has been made. In case of any delay due to the order, we will contact you immediately.